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I am a local driver and pull refrigerated trailers. ThermoKing of Dothan is our exclusive dealer to work on our reefer units. I've dealt with Paul many, many times. He has always been very helpful when I ask him questions and has given me tips on how to avoid issues later or at least be made aware of the issues sooner. I don't have any idea about how long it takes them to get you in the shop and back on the road because we drop our trailers and they notify us when it's finished.
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