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booked a load for what i though was a 53ft step deck. found out after hours of back and forth that we could actually use the step deck go through the process of setting up go to the shipper only to find out that it won't work due to the bulk head. not one person said a word about not having a bulk head. was told by shipper they do it all the time and we would get a truck order not used. the broker Jon Pampalon whom i never even spoke with denies the truck order not used said that we should have read the fine print on rate confirmation. He then proceeds to tell me I am a racist because I said the person I spoke to didn't speak good English. Always nice to hear when you don't want to take care of your failures.. I do not recommend this company.
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