BIG TOE TOWING AND RECOVERY LLC

This is the best towing service in Virginia and the best service I have ever received. I have specifically been helped by Brandon twice and each experience was outstanding. Not only was the service itself professional and quality the employees and customer service is what makes Big Toe stand above the rest. I would not go anywhere else.

Brandon was great! Very knowledgeable and helpful during a stressful situation.

My truck broke down while pulling a 18" trailer in Nelson County. Called the guys after hours and they had a truck their to haul my truck and trailer back to Bedford that evening. The driver was very professional and took extra time to make sure my truck was loaded carefully and secure along with the trailer. These are the guys to call when you need roadside assistance and any towing needs.

As I was driving through Blue Ridge, VA on Hwy 460, an incredible and miraculous thing happened to me. I was doing the speed limit at 65mph in my cargo van, when suddenly an inner voice told me something was bad wrong. So I immediately put my hazard lights on and dropped speed down to about 20mph. That’s when my left front tire blew. It happened completely without warning and about 200 yards before a steep curve to the right. If I had not dropped speed, I would have flipped my cargo van repeatedly into the opposite lane of traffic going the opposite way. So there is no logical explanation for me to even be able to write this right now (other than God looking out for me.) Whom I am beyond words, thankful for. After my tire blew and I had safely found a driveway to pull off onto, I called AAA. That’s when Brandon from Big Toe Towing came to help me. I must honestly say that Brandon is the best tow truck driver I have ever dealt with. He was eager to do anything he could to help, even buying me a bottled water at a convenience store, en route to a tire store. Brandon is an exceptionally professional, hard working, humble and kind employee. But what I found quite unique is he had nothing but very positive things to say about his employer! I’m from a fairly sizable city and I have never heard any employee say such kind things about their boss. I take those peoples words for it because I think a quite a number of bosses have a whole lot to learn about how they need to treat their staff. But Brandon really articulated his boss and his company in the most glowing light possible. Which makes me feel good about doing business with this company. So thank you so much to Brandon and this company as a whole. After this incredible, miraculous event that happened to me (which might have given a lot of people nightmares for a very long time) you have served as the icing on the cake. An event that I’ll never forget and will always be eternally grateful for, as crazy as that may sound.

Brandon is THE man!!!!! He has gone above and beyond to help me - out of town for a trip and got a flat, he got me loaded up and to a local shop who was unable to help me. Without hesitation he offered to transport my vehicle from Lynchburg to Greensboro, even offered to get me breakfast. This level of customer service doesn’t exist anymore…grateful doesn’t even begin to describe how I feel having such a kind, compassionate, and trustworthy person helping me out. I’d recommend Big Toe, specifically Brandon, to anyone in need of a tow service!

When the driver picked up my husband's truck, everything seemed fine. Then we received a call from a friend who saw the truck come OFF the tow and land in the middle of 460. Tried to contact the owner and it took 2 days to hear anything from them. Waiting to hear if any further damage occurred.

Big Toe was excellent. After my mother's car was towed, I called Big Toe to obtain some information. They were so courteous and helpful. A highly recommended service!

I would recommend this service anyday great service and very professional

I called my insurance to get a tow, answered a couple of questions and Big Toe Towing was here in short order. Courteous, fast and professional. I would recommend them to anyone who needs roadside assistance.

They towed 3 cars for me at one time. Sent three guys out with two trucks. Very professional, showed up when they said they would. Price was very good for three cars. I would highly recommend them. Took very good care of my cars.