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Friendly and nice folks. I crossed with my 3 year old and they did their job but were also friendly to my daughter who was scared by all the trucks in the other lane. I've heard horror stories and issues before, however, for my daughter's first road trip into Canada this was a pleasant experience. The ArriveCan app attached to our passports so we didn't even need the app open as well which was a pleasant surprise as we're already handing a folder full of passports, marriage certificate, and birth certificate. A serious situation handled by professionals in a professional manor with class. I could tell the agent was annoyed with the car in front of us (missing documents, no ArriveCan, entitlement, extremely loud and ignorant, and not following marked signs), but she did not let that affect our interaction, kudos to her.
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