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My husband’s car had a flat tire. The company arrived 60 minutes after the ETA. While changing the tire, the representative broke one of the wheel studs while trying to change the tire and told my husband “not to worry” about it because he needed only 4 studs (not 5)! What?!?! The car is currently unsafe to drive as a result and we were supposed to go on vacation in two days. My husband called the company directly and they were rude and blew him off. They were contracted through Geico so we are putting in a claim. We are disgusted with this company. Incompetent and hiding their fault.
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