NON-STOP MOVING INC

Non-stop moving is a sub-contractor for American Plus moving and storage. When American Plus originally has you sign a contract they quoted us 3-10 days for delivery. When Non-stop moving came to pick out items up not only did they upcharge us for packing materials, they packed items that we specifically asked needed to be packed or not. They specifically told us not to pack my husband's weight set, but then on pick up day told us it needed to be packed and charged us an extra $300 for packing materials. They also failed to mention that there was an extra charge for a "long carry" which is anything over 50 feet distance. When we originally signed the contract there was NO mention. We told them we had our stuff in storage, we told them what floors that units were on and they mentioned nothing about an upcharge. It is now day 10 from the pick up day and our items are still in Chicago. Both companies blame it on the other with zero resolution. Eli from non-stop is saying that I need to contact american plus because they promise a date of 21 days after the date that delivery would be available. They never informed us of any such date. There was zero communication with non-stop movers. Non-stop blames the misinformation on American Plus and American Plus blames is on Non-stop. No one can give me a straight answer as to why I was given misinformation. Both companies seem like total scam companies.