Boston Freightliner, Inc.

Parts department is good. They have a lot of items in stock and can get you pretty much anything in short order. Service department is quite another story. The heavy set woman running the show there appears to be all about power and domination. You may want to reconsider servicing your trucks elsewhere If you care about the bottom line.

They don't answer their phones. They give bad trucking service. I've never been helped the multiple times I have tried to contact them. The staff are out to lunch and dumb as stumps.

GPS installed in trucks. Send to freightliner. They say we'll call you. Called us. Truck didn't move for 2 weeks per GPS. Truck not fixed. LOL

I work for Eric z and people at this Freightliner are the best salespeople over there they're always help out even if you know once in a while there is a part that's not the correct one but they do fix the issue and I still give them five star

One of our moving vans has a Mercedes Transmission with shifting issues. Other Diesel mechanics were unable to diagnose the issue, but Freightliner of Boston, Massachusetts figured it out no problem. The person running the service department was super responsive and friendly🤩. Need your truck fixed? Call Freightliner of Boston! But if your moving to or from Boston, Mass to Maine or Florida, call Liberty Bell Moving and Storage in Portsmouth, NH for a free packing and moving quote 🇺🇸👌!

No service to a Hotel if you do business with Boston freighterliner if you're a truck driver 🤔

Polite staff. Prices a bit high for non CDL truck repair

Their staff is fully equipped with the knowledge and respect that any customer walking through the doors need loves and respects this is a place to find true quality that a lot of companies lack...

Excellent costumer service especially Dennis great attitude always with the best interests to help the costumes

Well I honestly hate doing this leaving comments on pages when they are not good. But I think that this is the only way people (freightliner) will learn how to treat their customers. I brought in my truck for and check engine light and STOP ENGINE light as well. Code ( Turbo actuator 09).. Monday morning Truck in their lot. 150$ for diagnosis, next day need deeper diagnosis about 4 or 5 hours. So on Wednesday they still couldn't find out what the problem was. Toll me the turbo could be compromise but they weren't sure. Thursday finally call me to tell me what I already knew from the beginning (Turbo actuator) was bad it took the 4 days to figure out, with all the testing equipment and technology that they have. Took me 5 minutes on Google to find out what it was with the symptoms. To make long story short they give me the truck next Monday fixed. But they were going to charge me "16 hours" of labor that the had "on record" but because they were so "nice" and consider were only going to charge me for 8 hours. I was like how could you steal money so easily. This is defenetly no how you start a relationship with a customer. Never got a call back from them. In another words they have no customer service skills they do not know how to gain and keep customers. To bad because that's the last thing you want with your big investment.