Able Towing

all they do is scam you a lot of money , they are thieves who need to be locked up for good

I used Able Towing recently through my insurance company. The only reason I give four stars is because they came 1st with too big a truck and no jump box, although the request was put in for a low profile truck and need for jump. It took them longer than their ETA, but they finally arrived. Luckily I was in an office bdg & garage. Mahmoud, was very helpful and courteous. He even retrieved the night drop box envelope and stayed until I completed it and my pickup person was onsite. I appreciate the service. Able Towing, although they didn't come right when I expected, they were right on time.

I got towed from K st for parking in a vendor spot (typical situation where sign was at end of block but I used Park MObile App and parked in front of the pay station) . I get ahold of the company and they tell me is $120 and the credit card machine is broken so bring cash. I show up and the guy tells me it's $180. They clearly extort money from people. All around felt like a big scam that our oh so trustworthy parking enforcement is apart of. Don't give in to the extortion...

One of the best Roadside assistance interactions that I have ever had (DO NOT BELIEVE THE ONE STAR REVIEWS). My vehicle was not starting and needed to be towed. After a failed attempt by another company using a flatbed I needed a dolley tow. The Able Tow Truck showed up promptly (even ahead of schedule). Gary was the mechanic/drive on scene and he could have not been more friendly and knowledgeable. He worked quickly and efficiently with the vehicle being recovered within 15 minutes. I highly recommend you ask your insurance company to go through Able in the Washington DC area. Most of the lower ratings are not from customers but from other drivers who had brief interactions with the tow truck during traffic or because their vehicle was towed for traffic infractions. Not at all indicative of the service they provide.

Towed my car on a Saturday, refused to give it back on Sunday morning because they were closed (even though they were answering the phones and towing cars), and when I got there before they opened at 8:45am on Monday morning charged me for three days of storage. Literally had it for 36 hours. When I pointed that out and argued paying for Monday's storage they were beyond rude and told me they didn't have time to deal with me, laughed, etc. Complete robbery, I understand business is business but this is not fair or ethical at all. To boot, there were zero signs to find the dilapidated little mud lot slam full of wrecked cars blocking mine in, and no parking to switch out cars either. Was honestly cheaper than some other towing companies so I'm hardly upset about the money, but the unethical charges and terrible treatment, not to mention the condition of the property, were the worst I've ever dealt with in a towing company. Avoid at all costs!