ENTOURAGE FREIGHT SOLUTIONS

Just awful. Takes them a day to update a rate con, and still it isn't done. Played games the entire time I hauled the load for them. Scheduled too tight and one drop taking 7 hours threw all of them a day out, and refusing to pay detention. Avoid.

zero respect for hard working drivers! driver was loaded 5.5h past the pick up appt, drove whole night to make it on time to del on time the following day. Hayden Clark sent me $50 detention for 2h detention, $25 per hour, after i made a comment that this is not a fair wage per hour, he took the WHOLE $50 back and told me my detention is denied!

Great company Owen is great broker and great personially

Tom Sinacari was fabulous. So kind and easy to work with.

Great company to work with, Good Freight and Good Pay

Never work with these guys. NEVER NEVER NEVER. They will deduct your money after delivery. Beware of these guys and never book loads with them. It happened with us

As an owner-op we work with this company for 4 years. If you book a load that has a late pickup time they usually will cancel it on your for an undisclosed reason. If you are planning to book a load with a late pickup time, beware as they might cancel it without warning.

Save yourself. As an owner opp I promised to never work with a dishonest broker. Well, I did. Entourage Freight Solutions. Long store short I was given a load from FL to IN then to IL with a total of five drops. I was told that each drop would be quick and simple and requires no help from the driver. Well I am a people person so I don't mind helping nor would I ever want someone to climb in the back of my trailer without be being there as each of these deliveries were to schools, church's and places without docks so the entire trailer had to be unloaded one box at a time. Entourage was upfront about all of the above situation. Where the dishonesty came in was the fact that I had a load time between 10 am and 6 pm. I showed up at 9:50 am and it was 6 hours later when I finally got loaded and was on my way. After the first two hours I spoke with the customer about a timeframe and then gave that information back to the Broker. Entourage led me on whenever I talked about detention pay. I asked every time I spoke with them for the next 3 days. Finally when I was empty I was told by Entourage that they do not pay detention on first come first serve loads. They did not care that many trucks came and went while I was sitting waiting. Rates coming out of FL are already low, but then to have a Broker rip you on time pay as well...… I made a mistake once, let me help you decide if you want an Entourage load...… NO, keep looking you will find a more honest Broker. V&M TRUX

Doing business for over 4 years, never had a problem with this broker. I like how respectful and professional they handle every call. DJ

Entourage just screwed us over . Broker refusing to pay detention time the only thing they could do is finger point towards their customer.( just threw the customer under the bus) Thanks Chris. Chris also advised me that all negative google reviews were taken care of. I guess that is another lie since the reviews are still posted. Followup 6/26/18 Chris called our office and threatened to report us if we do not remove the review (real classy move Chris). If any one want to see the corresponding emails, multiple requests for assistance between my self and chris, please do not hesitate to contact us-will be happy to forward all the emails.