Quality Inn & Suites

Quality Inn & Suites

Hotels and Motels

13015 Ferguson Valley Road ,
Burnham, PA, 17009

+1 (717) 283-4643

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Business details for Quality Inn & Suites


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Latitude: 40.6306014 Longitude: -77.5810136

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Ratings and Reviews for Quality Inn & Suites


Reviews


Leave a review about the Quality Inn & Suites company and help others make informed decisions about this company. Your feedback can provide valuable insights, help the company to improve its offerings, and create a more customer-focused business environment.

3.6

10 reviews

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a year ago
April P for Quality Inn & Suites
Rooms very clean. Due to COVID-19 they are not cleaning the room during your stay, but will get you what you need while there. The King room we stayed in only had one night stand & there were no outlets near the bed for phones etc.

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2 years ago
Renee Ryder for Quality Inn & Suites
I just got out of hospital and our air conditioning qt home wasn't working so we wanted go there over night til ours was fixed. When we checked in the counter person ran our credit card through three times for the room and then we had to give her a $250 cash deposit because we were locals is it when we gave her the $250 she didn't even put it in the register she slid it under the register and we didn't know that she ran the charges through three times for the room we went to go eat dinner and we couldn't use our credit card because it had exceeded the limit when I went online and checked it out there was three charges for that hotel so we went back up to the hotel and the girl said why I have no proof of it and that it was only showing up one in her register when in all actuality what she did is she refunded those two extra charges and put it in her pocket and the $250 security deposit was still underneath the register and I called that to her attention. We decided that we weren't going to stay there because her people skills were horrible.. she lied said there also no way to give us any receipts. When I asked for the $250 deposit she said she didn't have access to it which I could see it under register I did get that back. She threw it across counter. Definitely needed needed leave. She shouldn't be working there she is a thief. so here we are 4 weeks out still no refund on the charges. And the company doesn't seem to really care. The one manager I talked to said we have to hire whatever we can because of it being the overnight shift. So they don't mind employees stealing money from the company or the customer. I will never recommend this hotel or will I ever stay at another Choice. I filed a report with BBB their representative that I talked to said they hear that a lot... So if you stay there Be sure to get a receipt. And watch where security deposit is put. Also watch how many times your card has been charged. It was an expensive lesson learned to just Try and be comfortable after being in hospital for 16 days.

Reply
2 years ago
Kris Snook for Quality Inn & Suites
Location was perfect for our visit.but we had issues with our room. The sink would not stop dripping and the heater did not heat. And it would have been nicer if people weren't loading partying until 1 am.

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2 years ago
Ramon Escalera for Quality Inn & Suites
Place needs updating. I should have given them 1 stars. No AC!! It's the end of April.. If I've known this before hand I wouldn't of stayed here. Terrible not to warn us before hand. I called operator and they said " oh we haven't turned them on yet" huh?? Really?

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2 years ago
Celena Murdock for Quality Inn & Suites
Great! Clean room. Very nice staff.

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4 years ago
Janny Gingerich for Quality Inn & Suites
So far so good. Just checked in. Room could use some refreshing but for the price I'm not complaining. I'll get back to you when I check out.

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4 years ago
Dr Keith Schaffer for Quality Inn & Suites
Very friendly staff and reasonable priced rooms.

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4 years ago
Patrick Cassidy for Quality Inn & Suites
Clean rooms with friendly staff at a great price!

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4 years ago
Jennifer Lo for Quality Inn & Suites
Quality??? SUITES? Where? OMG no! Rooms are VERY dated. Found bugs in our room. It is a long way from a quality inn. More like a no name roadside motel. Also, the woman manning the dining area for breakfast needs an attitude adjustment. Really not worth the money they are charging.

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4 years ago
Michelle Gilmore for Quality Inn & Suites
Very nice desk clerk Ron checked us in and was very welcoming! This was an unscheduled stop for us because we got a flat tire on the road nearby. The room was comfortable, clean and has a refrigerator. They have breakfast in the morning with scrambled eggs sausage make your own waffles yogurt and some other options too.

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